FAQ
How can I get a quote?
You can get a quote by emailing a plan, visiting us at our showroom with a hardcopy or you can get a price in a few minutes using our Iquote
What is the buying process?
Once you are happy with the price the next stage is to book in a template and fitting date, our normal notice period for booking a template is 3 weeks and installation is one week after templating. Payment terms are 50% 1 week in advance of templating and remainder on completion.
What thicknesses of materials can you supply?
We can supply 11mm 20mm and 30mm, we can also mitre edges to give the any thickness
Can I Template and fit my own stone?
it is possible for customers to make their own templates and fit for smaller pieces of stone but we always recommend that we template and fit for more complex kitchen worktops
Do you supply hearths?
yes we do supply hearths at competitive prices
What is the biggest size we can supply?
Natural stone can change depending on the material and the quarry but most granites are around 1900mm x 3000mm and most quartz and porcelain is 1400mm x 3000mm but some slabs are available in Jumbo 1590mm x 3250mm and a few materials are available in super jumbo 1950 x 3400.
Can I use marble in my kitchen?
It is possible to use Marble in your kitchen but it is susceptible to etching and staining, read further info on this blog post
Can you supply and fit marble bathrooms?
Yes we can supply marble panels, bath surrounds / vanity tops and book matched wall cladding and floors
What are your terms and conditions?
Please see our terms and conditions here
What types of payment do you accept?
we accept BACs, cash, cheque and card payment
Can you send us samples?
Yes we will send up to 3 samples free of charge but we recommend visiting our showroom to see our full range
Do you have a showroom?
We have a fitted showroom with hundreds of samples in Staplehurst in Kent, you can find our full address and direction here
How are worktops joined?
The worktops are joined using 2-part resin colour matched to the worktops and are about 1mm wide.
